Industries >
Food & Beverage
Sales have increased with existing customers being able to see all we have to offer. Zoey decreased the time we’re on the phone taking orders, registering new prospects and converting leads to customers. Zoey’s integration with NetSuite was an excellent choice for us.
Beth Gunderson
Director of Food Service
Door County Coffee & Tea Co.
Instead of manually receiving orders by phone, email, pen, and paper while in person, you can use a B2B Ecommerce platform built for the coffee business to thrive online. Instead of tracking sales with excel spreadsheets, you can connect Ecommerce to other systems like accounting, even if you’re just doing the basics in accounting software such as QuickBooks Online. If you have fulfillment partners or a warehouse, they can be linked in as well, allowing a seamless flow from order placement to fulfillment to invoice management and payment.
An online web presence with the ability for wholesale customers to register is one way to attract leads, using Search Engine Optimization (SEO). You can also equip your sales team with tools to be able to recruit customers through cold calling or business opportunities, like trade shows. A B2B platform like Zoey can provide both by offering both a self-service Web solution for potential customers to register and ultimately make purchases on their own, while offering a salesperson-focused mobile app for allowing your sales team to take orders and register customers on the go. Whether inside customer stores, at trade shows or working remotely, your sales team can assist both new and existing buyers to get what they need. Or, buyers can self-manage if they’re comfortable with placing Ecommerce orders already.
One way a platform like Zoey can be leveraged is to offer a consumer-facing website. Your catalog can be visible and even allow for direct-to-consumer sales. You can also list your products via Google Shopping with an included plug-in. In this way, your website is a search engine opportunity by listing your products on your website and with Google. For your wholesale customers, they can log in and see their particular products and pricing for them, while your public-facing website can show the consumer-level pricing.
Yes, Zoey’s platform provides food and beverage businesses with the option to create an online store customized with their branding. This will allow you to showcase your products in an attractive and user-friendly way while allowing customers to easily browse and make purchases. View one of our customer websites.
Yes, Zoey integrates with other systems, such as QuickBooks Online, Oracle Netsuite, and Salesforce. The platform can integrate with the leading apps in Ecommerce within your Zoey Store. No installation is required! Browse our library of app integrations.
Zoey’s Mobile app provides easy access to your products and customer data. It allows your sales team to take orders and create sales quotes anytime, anywhere, even when you’re offline. Learn about the mobile app.
Zoey’s CRM has a streamlined Account Dashboard that allows you to easily manage your sales cycle and customer accounts while providing insights into quotes, orders, and activity on the accounts. Learn more about Zoey’s CRM.
Zoey’s platform allows B2B customers to place orders directly from their computers or phones through the business’s website portal. Once an order is received, the business can easily assign it to their driver(s) using Zoey’s mobile app. From the app, the drivers can see their assigned deliveries and mark them as delivered once they reach the destination. They can also take customer signatures, collect payments, or send invoices directly from the app. Our platform can help reduce manual data entry, improve order accuracy, and provide customers with a better experience. West Coast Distributors uses Zoey’s mobile app to deliver orders directly to their customers.
Shopify was built as a B2C-focused platform. Their basic offerings have access to add-ons that can offer some B2B functionality, but linking data from those add-ons to other systems can be incredibly difficult and frustrating. More recently, Shopify has added wholesale capabilities to Shopify+, but with an astronomical price tag and fees based on volume. Zoey was built with B2B functionality top of mind, offers a more complete solution (including a salesperson-centric mobile app not available on Shopify), and is priced to be accessible to more businesses. Learn more about Zoey. vs. Shopify
Book a demo with our customer success team to help you find the best Ecommerce solution for your unique business. See how Zoey can help grow and expand your sales.
