In addition to lower overhead costs, an Ecommerce platform can increase customer satisfaction and loyalty. An online store offers customers a more convenient and streamlined shopping experience, allowing them to purchase products online 24/7. An Ecommerce platform also provides businesses with automated inventory management, order tracking, and customer relationship management (CRM), which can increase efficiency and save time.

Zoey’s CRM has a streamlined Account Dashboard that allows your sales team to easily manage your orders and customer accounts while providing insights into quotes and account activity. Learn more about Zoey’s CRM.

Zoey’s platform allows businesses to serve their B2B and B2C customers using the same website with slight modifications and restrictions. Businesses will be self-sufficient with more control over adding products and setting up promotions. It also makes it easier for Sales reps to showcase one central website to B2C and B2B customers. Learn how this Medical Fulfillment company benefitted from using Zoey.

Zoey’s Mobile app provides easy access to your products and customer data. It allows your sales team to take orders and create sales quotes anytime, anywhere, even when you’re offline. Learn about the mobile app.

Shopify was built as a B2C-focused platform. Their basic offerings have access to add-ons that can offer some B2B functionality, but linking data from those add-ons to other systems can be incredibly difficult and frustrating. More recently, Shopify has added wholesale capabilities to Shopify+, but with an astronomical price tag and fees based on volume. Zoey was built with B2B functionality top of mind, offers a more complete solution (including a salesperson-centric mobile app not available on Shopify), and is priced to be accessible to more businesses. Learn more about Zoey. vs. Shopify

Zoey’s Ecommerce platform integrates seamlessly with most suppliers’ existing systems for accounting, inventory management, and shipping. This integration ensures that data is synchronized across all systems, reducing the risk of errors and increasing efficiency. Zoey’s platform includes:

• Direct inventory syncing as part of our integrations with NetSuite and QuickBooks Online
• File uploads from sources such as FTP/SFTP and Google Sheets
• Open APIs that can be connected with other systems
• Links to third-party software including Finale Inventory for more complex inventory management scenarios.

Browse our library of app integrations.

Zoey offers a feature called “split orders,” which allows the supplier to break down an order and send only the orders with the vendor’s products to them. This enables each vendor to provide shipping updates and other order information directly to the buyer, who can track the progress of each split order through their self-service login.

There are a number of ways Zoey assists in speeding up fulfillment. One aspect is getting orders to fulfillment faster by having orders entered directly into the system, instead of being accepted in other forms (phone, email, fax, on paper) and manually transcribed into the system. Once in the system, Zoey offers a variety of abilities, such as Pick Lists and third-party integrations, that can make bulk processing and fulfillment of orders a reality. No matter how complex your organization’s warehousing, Zoey has a way to ensure you can move forward more efficiently.

Zoey offers several features to speed up order fulfillment, including the ability to enter orders directly into the system to avoid manual transcription errors. Once in the system, Zoey offers tools such as “Pick Lists” and third-party integrations to enable bulk processing and fulfillment of orders. This means that no matter how complex a business’s warehousing setup may be, Zoey has a solution to help increase efficiency and streamline the order fulfillment process.