Provide franchisees with an easy online portal to order products and supplies to keep their stores stocked.
Manage large orders with unique pricing and catalog lists by buyer type.
Make it easy for your dealers to place orders and re-orders, or get quotes for new items.
Sales have increased with existing customers being able to see all we have to offer. Zoey decreased the time we’re on the phone taking orders, registering new prospects and converting leads to customers. Zoey’s integration with NetSuite was an excellent choice for us.
Beth Gunderson
Director of Food Service
Door County Coffee & Tea Co.
We love working with Zoey! First of all, just being able to pick up the phone and call somebody when we have a question has been amazing. I’ve worked with other ecommerce platforms before, and you don’t get that.
Penelope Finnie
CEO
Egal Pads Inc.
We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal.
Joan Van Veen
VP of Marketing
Professional Medical Fulfillment
It came down to the functionality of our new site, how beautiful it was, and that’s why we ran with Zoey. And your support was so next to none. When I tell you, I wish every system had an eighth of what you have.
Frank T. Ricci Jr
President
Chewbarka
There have been two main benefits to using Zoey – internal efficiency, allowing us to grow without increasing manpower; and a better platform for our sales team.
Erik Lorenz
Chief Information Officer
ManaMed
We went back a lot of different times with [support], configured things a different way, so we could do a big demo for the rest of the team with a real site, with our products in there…We found Zoey in December; we signed on probably by the end of January. By the end of February, we had everything in there.
Becca Livingston
Business Intelligence Manager
Ninkasi Brewing Company
If you select the right platform, you can manage both B2B and B2C sales on a single solution. For instance, with Zoey, you can have a public-facing website that shows the direct-to-consumer pricing, while allowing your wholesale customers to login and see their own preferred pricing. Even better, you can modify the presentation for wholesale customers vs. retail customers, ensuring each has an optimal shopping experience for their type of purchases. B2C purchasers tend to shop, while B2B purchasers tend to buy, and Zoey can provide each group with an appropriate experience.
B2B Ecommerce solutions like Zoey will provide a variety of helpful data to ensure you can evaluate the success of your efforts. You can see sales by customer, for example, being able to review things like order frequency and average order size. This can help confirm whether marketing initiatives are driving the right buyers to the store, and are able to keep them coming back.
If buyers can place their own orders, and salespeople can avoid processing orders later by placing them in real time, it can unlock time for recruiting more businesses and increasing purchase frequency of existing customers. For marketers, this allows you to focus on new customer acquisition, knowing your sales team will be able to better backstop those efforts and ensure new buyers have a better experience with more attention. It also helps backstop remarketing efforts by ensuring buyers can jump right in and place their own orders.
Many marketing tools require the use of javascript or tracking pixels to measure things like click throughs and conversions to see how campaigns are performing. Zoey allows for easy embedding of pixels and javascript snippets within its Visual Design Editor, which provides spaces for pasting in the code snippets required to accurately track campaigns. You can even designate which pages such snippets are present, to avoid having too many code snippets on pages that don’t need them.
Your potential customers are likely searching for products. A public website can provide search engine optimized content by making your product information, such as images and descriptions, available. It can also allow your prospective buyers to browse your catalog before registering, which can help draw in new business.
Technology can replace existing methods of capturing orders, and in some cases facilitate orders taken in non-ideal ways through technology today. Instead of manually receiving orders by phone, email, pen and paper while in person, you can use a B2B Ecommerce platform built for your warehouse to thrive online. You can connect Ecommerce to other key systems, especially if you’re managing a more complex business setup. If you have fulfillment partners or a warehouse, they can be linked in as well, allowing a seamless flow from order placement to fulfillment to invoice management/payment.
Shopify is a popular Ecommerce platform, built primarily to support B2C use cases. Its app ecosystem allows for extending the platform in a variety of ways. That said, relying on a platform built for a different use case means more frequent frustrations and limitations that can constrain a business. A B2B-focused Ecommerce platform can help not just take pressure off of Ecommerce managers, but many other roles that can benefit from such an approach, such as marketing, sales and fulfillment.
Book a demo with our customer success team to help you find the best Ecommerce solution for your unique business. See how Zoey can help grow and expand your sales.